Inspired by the group vision to build competitive advantage, by constantly leveraging a pioneering spirit, innovation and excellence, the leadership of Generali implemented their ‘Innovation Infrastructure’; a group-wide knowledge sharing system, network and processes designed to promote innovation capabilities and drive the innovation portfolio. To build a training curriculum to support the implementation of the Innovation Framework across all companies of the Generali Group.
For this new ‘Innovation Infrastructure’ to really work and to get buy in from teams across the group. Generali approached XPotential to build a training curriculum to support the implementation of the new framework.
XPotential worked with a core Generali team to develop 4 distinct modules within the framework:
Once the modules were complete XPotential carried out a series of Train the Trainer trainings for the internal trainers of Generali to be skilled in the design, content and delivery of the training programme.
The training helped to create a positive and customer focused innovation culture, through training the innovation framework to Innovation Champions and Country Heads of Innovation, from early 2010. Since that time a number of successful, customer-focused projects have been carried out in Italy and Austria and 3 programmes in Poland, including an online system for agents.